Information about quote request and printing orders for specific customers
How long will the price for my non-standard printing remain unchanged for?
All the prices for standard printing on our websites may change without prior notice. For non-standard printing, the prices remain unchanged for 30 days.
Will the order requested specifically be printed in a “gang-run” or separately?
This depends on what is special about your non-standard printing. If it is not much different from standard printing, we tend to use the “gang-run” technique. If your work needs special colour, we will print your colour separately.
Can you perforate card paper?
For standard printing, we always perforate it if needed. If you would like your cards to be perforated, simply let us know when request a quote for non-standard printing. You should expect a reply with instructions to place an order within 24 hours.
Can you emboss card paper?
We are sorry we do not offer this service.
Can you fold leaflets for me as well?
We offer leaflet printing with various folding services. The prices on our website include the folding services. If you would like non-standard folding, please let us know when request a quote for non-standard printing.
Can I request a quote for a job that is not listed on the website?
We can happily give you a quote for any printing you ever need. Please send us a request for non-standard printing. You should expect a reply from us within 24 hours via email. If you are happy with our offer, you will be directed through ordering and file uploading procedures online. Please also note that your date of delivery will need to be discussed.
Ithaiprint.com and tonchabub.co.th price your work according to its characteristics you provide us only. If the details of your work change after this, ithaiprint.com and tonchabub.co.th reserve the right to reassess the work.
Can you UV coating on specific area of both sides of the paper?
We offer area-specific UV coating. Simply let us know in your request for non-standard printing quote. You will hear about our price and instructions about placing an order within 24 hours.
Can you create and special-size envelopes?
We can produce special-size envelopes as requested, as well as print something on them. But your order may need to be large to reduce the price per envelope.
I am trying to request a quote for a specific order and I choose to pack my jobs with cling film wrap. But what do you mean by “tie together”?
When you request your work to be wrapped with shrink film in your quote request, the system will ask you how many units of your work you want to put in one wrap. For example, if your order is 500 copies and you ask for 100-copy wraps, you will receive 5 wraps in total.
- What should I do if I cannot find the right template for my work?
You may not be able find your perfect templates online because your work and its size is irregular. As a result, you need to request a quote for non-standard printing. Unfortunately, we cannot provide non-standard templates for you to choose online.
- I have requested a quote for specific work. How long would you take to get back to me?
You should expect a reply from us within 24 hours. If you are happy with our offer, you will be directed to online ordering and file uploading processes. Please make sure you schedule the time for your non-standard printing to be delivered.
If you have not heard from us within the last 24 hours or you would like a quicker assessment process, please call 039351678 or 039313144 Monday – Saturday 0800 – 1800.
Can I place an order and send files for 5-colour or 6-colour printing?
You can order printing with 5 and 6 colours by sending us a request for non-standard printing quote. Please be reminded that 5-colour and 6-colour printing will involve higher prices. Unfortunately, we cannot print fluorescent colours.
You need to specify the colour code in your request, ensure that your art work has been made in vector forms using Illustrator or CorelDraw and the colour is incorporate in your art work.
If you request a quote for standard print, your special colours will always be converted to CMYK and your work may have different colours to your art work
Can I place an order and send files for 1-colour, 2-colour or 3-colour printing?
For standard order, if your graphic files have been made in Pantone (PMS) or 1, 2 and 3-colour (RGB), it will be converted to CMYK, which is called 4-colour or natural colours before printing. This may produce inaccuracy of colours in your work.
If you would like to use a Pantone (PMS) as your fifth or sixth colour, it is recommended that you request a quote for non-standard printing.
Can I design an envelope number 10 with bleed?
Can I ask for my work to be tied together before being wrapped?
This is one option for you to choose when placing an order. Other options include coating, packing paper types, corner rounding, etc.